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Business CommunicationsBusiness SystemsBoth Communications & Systems

PBX Systems

Short for Private Branch Exchange, PBX phone systems enables internal telephones within a business to be connected together, as well as to public switched telephone networks, SIP trunks and VoIP providers. As a result, the system is able to share a series of outside lines when it comes to employees making external phone calls.


Cellular Solutions offer the SV and SL ranges from NEC, designed for real people and real businesses – it gets your team working together from day one.

The NEC systems easily integrate with existing IT technology as a fully interoperable digital or IP system, or a combination of the two. The user-friendly management interface streamlines system administration.

It offers easy integration with email apps including Microsoft® Outlook® and CRM systems.

Make rapid decisions, improve your customer service

  • The NEC systems allow you to make quicker, better informed business decisions without waiting for the next weekly office meeting.
  • You can respond more quickly and efficiently to customer requests to drive loyalty and keep ahead of your competitors.
  • It has call recording functionality which helps you to resolve disputes instantly and avoid litigation, as well as offering stop-start recording for credit card orders, and functions as a telesales training tool.
  • There is increased communication ‘visibility’ – call management tools provide a real-time snapshot of caller activity and customer service levels across the company.

Support your workforce, strengthen your business

  • The NEC systems offer future-proof technology that meets the need of the multi-generational workforce.
  • Hot desking – NEC system handsets and desk space to be shared by a number of employees, helping to keep costs down.
  • Mobile Extension – the systems allow a user to be contacted on a single number, regardless of if a call is taken on their desk phone or mobile.

“Cellular Solutions have supplied us with mobile broadband connections so we are able to use our laptops out in the field which is vital to our business.”

Clarity Informatics

“Cellular Solutions have provided me with excellent account management and have been at my beck and call 24-7 to offer me support. I do not feel that I am just an ‘account number’ with them and have developed a trusted relationship with them over the years. We recently changed our full fleet over to blackberry devices and our account manager co-ordinated this for us – his knowledge and expertise was superb and the rollout was pain free. We would highly recommend Cellular Solutions.”

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