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Hosted PBX is a Voice Over Internet Protocol (VoIP) service which enables a business’s phone service being delivered via an internet connection as opposed to a service provided to them through a local phone company.

The service allows administrators to easily manage their environments whilst enabling employees to maximise their productivity.

The service has many excellent features and an emphasis on control and administration through the web that makes it easy to use.

Administrators can quickly configure the system according to their organisation’s changing requirements, while employees can manage calls easily and effectively.

Plus, it offers and easy-to-use interface and call recording.

Benefits of VoIP for your business…

  • Features you can easily control
  • Empower your staff with ‘one number anywhere’
  • An on-demand service with no hidden costs
  • Lower call costs
  • Enables flexible working
  • Number choice
  • A business continuity solution
  • Premium handsets plus desktop and mobile clients
  • An easy-to-use web interface providing feature control and valuable user information
  • The Gamma IP network, reliable and secure
  • Broadsoft call controller platform

Who is it aimed at?

VoIP is ideal for any size of business and is highly-effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees. Here are some examples of its application:

Dynamic businesses that want flexibility

Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.

Organisations that need a business continuity solution

In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without loss of functionality and without expensive call forwarding costs.

Ideal for multi-sites

The service is provided centrally so you don’t need an expensive system on each site. VoIP connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.

Improving customer contact

Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business.

Organisations that prefer outsourcing and OPEX

Hosted on your behalf, there are no expensive maintenance or running costs and you only pay for what you use.

Training and monitoring

We provide a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse.

Find out more about how we can help you to get better connected through integrating business systems and communications into your business.

BT Openreach plans to stop selling ISDN services by 2020 and phase out the network entirely by 2025 – VoIP is an effective alternative. Find out more about how we can help you to prepare for the transition here.  

Want to know more about our VoIP services?

Cellular Solutions is a trusted partner for businesses, providing peace of mind and helping you to save time and money.

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“Cellular Solutions provide us with reviews to ensure we are getting the best value for money by regularly assessing our mobile usage.”


Naylors chartered Surveyors

“We have been a customer of Cellular Solutions for many years now and over this time they have supported our growth and development with the most up to date communication solutions. We receive regular bill analysis and pro-active management that means our account runs effectively for mobile telecoms, broadband and our company landlines. They provide us with one complete package, one account manager, one bill, and a service we know we can trust.”


McVickers

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