Available for Microsoft Dynamics users through Cellular Solutions, this application will take you beyond sales automation by helping your business to manage its opportunities with more efficiency and clearer insights – and further enhance its performance.Find out more
Optimise your field operations with built-in intelligence, remote monitoring and tools that enable your technicians to deliver quality work.
This app is particularly beneficial to service-based organisations which deliver on-site installations and break/fix repairs – it supports them with meeting the challenges of working off site and communicating with customers effectively.
Want a better way of streamlining your services?
Microsoft Dynamics for Field Service allows your business to:
- Prevent service calls by remotely detecting and resolving issues
- Improve first-time fix rates with heads-up, hand-free video calling that allows field technicians to share what they see and get immediate help
- Optimise your resources via automated recourse scheduling
- Exceed customer expectations by keeping them informed and empowered with self-service portals, proactive updates and real time technician tracking