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Improving mobile communications

Is your customer service suffering because of poor mobile communications?

Are you getting the right level of service from your mobile provider and is the lack of proactive account management costing you extra each month?

Are dropped calls and poor coverage, costing your business sales and credibility with your customers and internal stakeholders?

Is 24-hour device replacement acceptable to you – or do you need a faster service?

How much downtime is lost each day your device isn’t working?

Does your account manager analyse your usage on a regular basis to ensure you are on the right tariff?

Excellent mobile communications are essential in today’s fast paced business world.

But issues such as poor (or no) coverage, insufficient mobile data and unreliable mobile phone technology can have a severe impact on your business operations – to the detriment of staff communications, customer service and sales.

Your business may also be on a contract that isn’t appropriate for your needs – which could be eating into your profits.

Cellular Solutions can help.

As an independent provider, we can recommend the best networks for your business and staff and can tailor hybrid solutions for you – so that, in some cases, different staff members can use different networks, depending on what is best for their needs.

We’ll ensure that your business is on a cost-effective tariff and that your staff have reliable handsets which are aligned to their work activities. We’ll also analyse your team’s mobile usage and provide on-going guidance to ensure your business is not over-spending.

If your mobile device breaks, in most cases, we can get a loaned device or replacement device to you on the same day.

Our team offer close customer support throughout your contract and will provide valuable guidance and advice to help you get the best out of your mobile solutions – and we’ll help you manage your mobile communications too.

We help businesses across the North East and the UK to improve their mobile communications and save money. Want to make a change?

Call our experts on 08700 118 000, or email info@cellular-solutions.co.uk

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