Case Study: The Bridges Shopping Centre
Introduction The Bridges shopping centre, situated in the heart of Sunderland city centre, is the home
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Cellular Solutions offers SIP Trunk Call Manager, a powerful business continuity solution by Gamma, which gives you the ability to manage your number estate and all aspects of your inbound calls.
Never miss a call with uninterrupted business continuity in the event of a disaster, power cut, fire alarm, or staffing emergency. ‘One Touch’ call routing allows management via mobile, meaning calls easily can be diverted to a mobile or other line at the touch of a button. This allows peace of mind with management & sales teams that service is uninterrupted, meaning leads are not lost, and customers won’t notice a difference in service.
SIP Trunk Call Manager also provides you with all the benefits of SIP Trunking together with a centralised inbound call management service with a host of features, accessed through an easy-to-use web portal and mobile app.
So whether you need simpler management of multiple lines from a central location, the ability to scale your business more efficiently, or advanced functionality to help you make best use of your phone systems, watch this short video to see how SIP Trunk Call Manager can help.
Features and benefits
SIP Trunk Call Manager takes SIP beyond a connectivity service, into a world of feature-rich applications – putting the user in control:
- One Touch call routing in the event of an emergency or disaster, allowing uninterrupted business continuity
- One point of contact providing SIP trunks and call management via one simple solution
- An enhanced SIP service – giving full and direct control of inbound numbers
- Divert calls on busy/out of office/no answer
- Email alert on missed call
- Easy management via an app and web portal
- Users can consolidate all their numbers onto a single platform and never miss a call
