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Cellular Solutions is now offering smart communications system, NEC SL2100, which is designed to support businesses in scaling up and adapting to industry and workforce changes.
Its flexibility means it can easily adapt to new levels of staff, making it easy for growing companies to scale up, and the system can ‘grow with the business’, meaning that incremental upgrades are cost-effective and scalable.
NEC SL2100 features VoIP (Voice over Internet Protocol) capabilities which enables a business’s phone service to be delivered via an internet connection, putting unified communications within reach of small businesses, or it can also be used as a TDM solution with future-proof upgrade potential.
The system also enables flexible, mobile and home working as its handsets and desk space can be shared by a number of employees, and users can be contacted on a single number –regardless of if a call is taken at their desk phone or mobile.
The NEC SL2100 system, which can be integrated with email apps such as Microsoft® Outlook® and CRM systems, is a cost-effective solution for businesses due to its built-in capabilities – which means fewer licences and less hardware is required by the end user.
Features including voicemail, music on hold, auto attendant, audio conferencing, call recording, an ‘always-on’ solution reducing the risk of downtime, and call management tools which provide a real-time snapshot of caller activity and customer service levels.
The system also offers future-proof technology that meets the need of the multi-generational workforce, and can be utilized within a range of industries and businesses including those operating in healthcare, food service, entertainment and retail.
Mike Bowers, managing director at Cellular Solutions, said: “At Cellular Solutions we pride ourselves on our ability to utilise our industry experience and specialist expertise in business communications to help customers deal effectively with changes to their organisations and market sectors.
“This system enables our customers to meet the demands of today’s industry and provides mobility, security and connectivity – I am therefore delighted that we are supporting its launch in the North East of England.
“Our provision of the NEC SL2100 system is part of our commitment to offering innovative new technology and communications and business systems which help our customers operate more efficiently, effectively and productively, underpinning their long-term success and growth.”
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